Agencies usually begin work on AFVs through Starting Points, which are external and internal prompts for the agency to begin acting on AFVs (e.g., an executive order to study what the state DOT can do on AFV deployment, or a request by internal leadership to explore potential AFV projects). Agencies must often find implicit or explicit support for their efforts to begin work on AFVs from authorities such as the governor or political appointees within the agency.
From the perspective of the public value triangle, a DOT beginning at Starting Points understands the broad reasons why AFVs are of interest to the agency, but has not articulated a plan of action for getting involved with AFVs. The DOT works to gain external legitimacy and support by looking for support from high-level external authorities (e.g., governor) to begin work on AFVs. The DOT can also have relationships and create communication channels with other agencies and private entities working on AFVs, but may not have worked with them on AFVs specifically. The DOT is enhancing its internal capabilities but has almost no institutional experience with AFV deployment. The DOT needs support from high-level internal authorities to begin working on AFVs.